Frequently asked questions about buying NHS snapback caps
The 20 questions customers ask us most when buying NHS snapback caps on our Facebook page, Zalo and website. Don't see yours? Tap the chat button in the corner or call 0961 644 386.
Prices and offers
How much are NHS snapback caps?
Under Jean X3 Mạnh Mẽ, Tuyệt Đỉnh Thêu White SW003, Alpine Red, Alpine Black and Plaid are 260,000 VND per cap. Under Full Suede is 300,000 VND per cap. See everything on the snapback price list.
What do I get if I buy 2 caps?
Buy 2 caps and you get free shipping plus 2 free accessories: 1 cap shaper ball to keep the cap in shape (worth 60,000 VND) and 1 head measuring tape (worth 50,000 VND).
Do you offer discounts?
We sell at our listed prices. The current offer is free shipping and 2 free accessories when you buy 2 caps.
How do wholesale or bulk orders work?
Message us the caps and quantity you need on Zalo or call the hotline 0961 644 386 to get a separate quote.
Sizes and styles
How do I know if a cap will fit?
Measure your head with a soft tape around the widest part, just above your eyebrows and ears, then compare it with each cap's size. Step-by-step guide: how to choose your snapback size.
What size is the X3?
It fits 57–58cm unadjusted. There are snap buttons at the back, and each one adds about 2cm, so it suits both medium and larger heads.
What size is the White SW003?
56–57cm unadjusted, with snap buttons at the back to make it bigger or smaller.
Can I wear the suede cap if I have a big head?
Yes. The Under Full Suede is 57–58cm unadjusted, a great fit for larger heads, with snap buttons at the back to adjust it.
What size are the Alpine caps?
The Alpine Red is about 56cm unadjusted, a medium fit, with snap buttons to adjust it; a 52cm head will find it a bit loose. Message us for real photos.
Does the X3 come in other colors?
The Under Jean X3 only comes in charcoal.
Shipping and payment
How much is shipping?
Shipping is 20,000 VND; orders of 2 caps or more ship for free. Details are on the shipping and ordering page.
How long does delivery take?
Around 1–2 days in Hanoi and around 3–4 days to other provinces.
Can I inspect my order before I pay?
Yes. You can inspect your order on delivery and only pay once you're happy with it.
Do I pay anything if I'm not happy after checking?
If you're not happy after checking, we charge you nothing.
How are the caps packed?
Your cap goes in a premium gift box, wrapped in bubble wrap to protect against knocks and keep the cap and box from getting crushed, even for long-distance orders.
Can I order outside working hours?
Yes. Just send your details through the website or chat; our team will call to confirm during working hours, 8:00–18:00, Monday to Saturday (Vietnam time).
Products and service
Do the caps come with a box?
Yes. Every cap in our catalog comes in a premium gift box.
Can you print a name or embroider a custom logo?
We only sell our ready-made designs and don't change images, lettering, numbers or logos, even for a single cap.
Can I buy a cap as a gift?
Of course. Every cap comes in a gift box, perfect as a present for a boyfriend, girlfriend or friend.
What if my cap arrives with a defect?
Call our hotline 0961 644 386 right away or message us on Zalo and leave your phone number; our team will get in touch to help.